Work With Us
We are hiring! Positions open for Part-Time and Full-Time Sales Associates are available.
Salary: $12 - $18/hr depending on experience
Job Type(s):
- Full-Time (30-40hrs/week) - schedule TBD, but applicant(s) must have Saturday availability
- Part-Time (Up to 30 Hours) - schedule TBD, but applicant(s) must have Saturday availability
Job Title: Sales Associate
Department: Sales Floor
Job-Specific Requirements:
- Consistently delivers superior customer service by combining sales, product knowledge, and other skills in order to meet or exceed customer expectations
- Reliable transportation to and from job site required
- Possesses experience with the application or theory of art supplies/drafting supplies
- Accurately handles cash flow
- Ability to work independently and with others
About the role:
As a Sales Associate, you will provide exceptional customer service to clients seeking supplies, creative advice, rentals, framing/printing services, and more. You will work closely with each department, filling in areas as needed. The ideal candidate is flexible, patient, detail-oriented, and not afraid to ask for help. Previous experience with art supply retail or art application is strongly encouraged. Customer service and strong communication skills are integral parts of this position. Strong time-management and the ability to work independently and on a team are crucial aspects to this role.
Position Responsibilities:
- Corresponds with clients in a timely and appropriate manner (including in-person, email, phone, etc.). Handles all orders and provides realistic timelines with accurate pricing and availability.
- Displays an energetic and positive attitude with all customer interactions.
- Provides knowledgeable recommendations and suggestions to customers seeking supplies and services.
- Accurately tracks all inventory and backstock.
- Maintains a tidy and organized workspace. Practices housekeeping around the shop as needed.
- Adheres to attendance policy.
- Understands and acts on the procedures required for reporting low stock levels, inventory discrepancies, and customer product requests to management as needed.
- Follows directions and prioritizes tasks to meet deadlines as assigned with minimal supervision.
Company Benefits:
- Dental Insurance (Opt-In) at 90 days (for full-time employees)
- Health Insurance (Opt-In) at 90 days (for full-time employees)
- Employee Discount
- Paid Time Off
- Flexible Schedule
- Profit Sharing (at one year employment)
About Sam Flax
We have been serving the creative community of Atlanta for over 50 years. Women-owned, independent and local, Sam Flax offers art materials for novices, professionals, and everyone in-between. We strive to provide artists, students, teachers, and our employees with the tools, assistance, and training they need to grow, innovate, and reach their creative potential. In addition to supplies, we also support our community through donations, sponsorship, activation, and more.
Sam Flax Atlanta General Requirements (Sales Associate)
Responsibilities and Duties
General
- Provides exceptional customer service and contributes to a positive and collaborative team environment.
- Demonstrates an adaptable and flexible work style, shifting tasks as priorities and circumstances change.
- Self-motivated and able to work independently, as well as cooperatively within a team.
- Gives and receives feedback in a constructive manner. Responds to feedback to improve performance.
- Understands and follows through on verbal and written directions.
- Shares ideas and feedback that contributes to success of store and company.
- Conserves company resources. Works in a manner consistent with company mission and vision.
- Observes all company rules and policies.
- Performs other duties and tasks as assigned.
Customer Service
- Engages the customer in a friendly manner, shares product information and assists in locating product throughout the store. Seeks opportunities to exceed customer expectations and enhance the customer experience.
- Adapts service based on customer needs with solutions-minded approach, involving management as necessary with difficult customers.
Position Specific Functions
- Assists customers with product selection. Shares product knowledge with customers. Makes recommendations and suggestions based on customer needs.
- Previous experience with retail and customer service.
- Maintains an awareness of department spending and cashflow.
- Works backstock; ensures that displays are well-stocked and tidy.
- Provides customer with deadline expectations and meets them.
- Skills to work independently, effectively manage own time, and multi-task in a fast-paced environment.
- Keeps up-to-date with industry and company standards. Shares information with others.
- Basic math and computation skills required; able to use measuring tools.
- Skills to read, understand, and follow through on verbal and written instructions.
- Ability to maintain a flexible schedule in order to meet needs of the business. Must have Saturday availability.
- Ability to reliably meet required work schedule and adhere to company attendance policy
- Ability to lift 50lbs and stand/walk/move for 8 hour shift
TO APPLY: PLEASE SEND YOUR RESUME AND COVER LETTER TO HIREMESAMFLAX@GMAIL.COM. We will begin conducting interviews in the next few days. Applications for this position close on March 11, 2024.