WE'RE OPEN FOR IN-STORE SHOPPING! CLICK HERE FOR INFO
new online store coming soon
We're all about the experience here at Sam Flax and we want you to leave happy and inspired. In order for everything to operate smoothly and fairly for everyone, we have a few rules that need to be followed. Check them out below.
The easiest and most secure way to register for our classes and workshops is on our website . You can register in-store with the help of one of our associates--just ask! We make a substantial investment to schedule and host classes (as do our teaching staff) and class minimums must be met for classes to run. Sam Flax will not reserve class seats for unpaid registrations. All classes must be paid in full upon registration.
Please register as soon as you plan on attending. Classes that don't reach the minimum number of students required will be cancelled 48 hours before the class. Last-minute registrations are accepted if class minimum is met and space allows.
Please check your personal schedule before registering for classes or workshops. Sam Flax is unable to provide a full refund to participants that have to withdraw their registration. Please note that 20% of all class and workshop tuition is considered a non-refundable deposit in case of withdrawal. We cannot accommodate last-minute cancellations-we know you understand. View our full policy below.
8 DAYS OR MORE
Our cancellation policy allows for a refund of 80% of the class tuition for any cancellation made at least eight days in advance of the class start date. We no longer transfer tuition from one class to another. All refunds will be redeemed in the form of store-credit only.
7 DAYS OR LESS
Due to the significant amount of time required to schedule and host classes, anyone making cancellations seven or less days prior to the start of class cannot be offered a refund. No exceptions. Instead of completely dropping out of class, consider gifting your workshop registration to a friend or family member without additional cost. Please notify us via email or phone if you would like to gift your registration to someone else.
Please note that we are unable to provide make-up opportunities, prorate or provide refunds for missed classes.
If a class is cancelled by Sam Flax due to low enrollment, weather emergency, or an instructor emergency, you will be offered class credit or a full refund.